Installation Guide: 11.6″ POS Customer Display for ST9800 15.6” POS System

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Jack

CEO of Wenyuan Tech.

pos customer display

The ST9800 15.6inch POS system is a powerful and efficient solution for businesses looking to streamline their checkout process. Adding a customer display to your POS system can enhance customer experience by showing real-time transaction details. In this guide, we will walk you through the step-by-step process of installing the 11.6inch customer display, ensuring that your POS machine with customer display is set up quickly and correctly.

Step-by-Step Installation for POS Customer Display

Follow these simple steps to install the customer display on your ST9800 15.6inch POS system. This guide uses clear instructions to help you get your POS machine with customer display up and running.

1. Remove Two Screws

Start by locating the two screws that hold the cover plate in place. Turn each screw clockwise to remove them.

Step 1: Remove Two Screws

2. Remove the Cover Plate

After unscrewing the two screws, carefully remove the cover plate from the POS system.

Step 2: Remove the Cover Plate

3. Remove Four Screws

Next, use a screwdriver to remove the four screws securing the metal part of the POS system. Keep these screws safe for later use.

Step 3: Remove Four Screws

4. Remove the Metal Part

Once the screws are removed, take out the metal part as shown in the image. This is an essential step in exposing the necessary connections for the customer display.

Step 4: Remove the Metal Part

5. Note the Convex Part of the Cable Head

Before proceeding, make sure to identify the convex part of the cable head of the customer display. This will ensure proper connection when inserting the cable into the mainboard.

Step 5: Note the Convex Part of the Cable Head

6. Insert the Customer Display Cable

Now, insert the customer display cable into the mainboard of your POS system. Ensure that the cable is securely connected to avoid any issues later on.

Step 6: Insert the Customer Display Cable

7. Tighten the Four Screws

Once the cable is in place, align the metal part back into position and tighten the four screws you previously removed. This will ensure everything is held firmly in place.

Step 7: Tighten the Four Screws

8. Reattach the Cover Plate

Finally, place the cover plate back on the POS system and tighten the two screws by hand. This will complete the installation process.

Step 8: Reattach the Cover Plate

Why Add a POS Customer Display?

A customer display for POS systems is more than just a functional addition—it enhances the customer experience. With a POS machine with customer display, your customers can easily view transaction details, including the items they are purchasing, their total amount, and any promotions or discounts applied. This improves transparency and fosters trust in your business.

Conclusion

Installing a POS customer display is a simple and effective way to improve your POS system. By following these clear steps, you can easily integrate the 11.6inch customer display with your ST9800 15.6inch POS system. Whether you are using POS with customer display in a retail store, restaurant, or other business environments, this setup will provide your customers with a better, more interactive shopping experience.

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Ready to enhance your POS system? Browse our range of POS customer displays to find the perfect match for your ST9800 15.6inch POS system today.

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